Your Property. Professionally Cared For.
You do not have to be in Tulum to know your property is being cared for. We inspect, maintain, clean and monitor it every month, and send you a report with photos of what we found and what we did.
One team. Three ways to care for your property.
We are not a rental manager. We are the team that keeps your property maintained, clean, connected, and ready.
We don’t wait for something to break.
Every month we check the systems and the condition of your property, so a small problem is found while it is still small.
Salt air, humidity and heat are hard on a building here. Most expensive repairs in Tulum started as something minor that nobody was there to notice.
I run this same business in the United States.
Property maintenance and remodeling is my trade in the United States — not a side venture. I came to Tulum to do the same work, and the first thing I found was how owners here are billed for it.
A property manager’s job is bookings, guests and revenue, and the good ones are very good at it. Maintenance is a different trade — its own crew, its own schedule, its own liability. Most managers do not carry that crew, so they subcontract it, and the invoice reaches you with a margin on top. Nobody is doing anything wrong. It simply is not their trade.
And there is a harder problem underneath it. A manager is paid a share of what the property earns, so maintenance is a cost against their own fee. When bookings slow, the reason to spend on upkeep slows with them — at exactly the moment the property sits empty and needs it most. A still pool does not wait for the season to turn.
So I built the crew here: the same operation I run in the States, based in Tulum. We are not paid a percentage of anything — one monthly fee, the same whether your property is full or empty. You know when we are coming, we come, and you get a written report with photographs.
Same language, same standards, someone you can message directly. No layer in between.
Ongoing care, without the ongoing worry.
A recurring maintenance plan for the property, priced to what it actually needs. Most owners start here.
Apartment & Condo · Villa · Portfolio
Pricing is customized according to property size, systems, service frequency, and maintenance needs. Quoted separately: major repairs, replacement parts, specialized technicians, remodeling and construction, major AC, plumbing or electrical work, large cleaning projects, and specialized smart-home equipment.
The maintenance checklist.
Consistent attention to the systems that fail quietly — before humidity, salt air and everyday use turn them into expensive problems.
You see exactly what was done.
Every visit is recorded — what was checked, what was found, what was fixed, and what we recommend next. Owners and property managers get the same record.
A property that feels ready, every time.
Professional cleaning and laundry support for owners, guests, turnovers, and everyday property care.
- Routine property cleaning
- Vacation-rental turnover cleaning
- Deep cleaning
- Kitchen and bathroom cleaning
- Bedroom and living-area preparation
- Linen and towel changes
- Laundry washed and returned
- Supplies and consumables restocked
- Post-maintenance cleaning
- Pre-arrival and owner-stay preparation
Make your property smarter — and easier to use.
From setup and installation to troubleshooting and training, we make devices work together in a way that is useful, secure, and easy to understand.
Property care without the uncertainty.
Four steps from first contact to a property that stays ready.
You never have to negotiate a repair in Spanish.
Owning in Tulum means dealing with plumbers, condo administration, CFE and vendor quotes — in Spanish, usually by phone, usually while you are somewhere else.
We take that off you. We handle it here in Spanish, and everything reaches you in English.
Local care with professional standards.
Tulum properties need consistent attention. We provide organized, practical property care designed around the way your home is actually used.
A dependable maintenance partner behind your operation.
If you manage properties, this works in your favour. Keep doing what you do best — filling the calendar, looking after guests, protecting the revenue — and hand the maintenance to a company whose only job is maintenance. Our crew, our schedule, our liability, on a fixed monthly fee that does not move with occupancy. You get the reports, your owner gets a property that holds its condition through a slow season, and there is no subcontractor margin for you to explain.
You own the property. We watch over it.
Tell us briefly what you need and we will help you determine the next step. Write at any hour, any day of the year — a real person reads it. When it is an emergency we start coordinating immediately and get someone to the property as fast as access and the problem allow.